Terms of Use

Your use of this web­site is sub­ject to your irrev­o­ca­ble accep­tance with­out mod­i­fi­ca­tion of these terms of use (the ‘Terms’) and you agree to use this web­site in accor­dance with and sub­ject to these Terms. The Terms as set out here­un­der con­sti­tute the entire agree­ment between you and Tam­boer­skloof Lodge (‘The Back­pack and Africa Travel Cen­tre’).  If you do not read or accept these Terms, do not use this web­site.  By access­ing any part of the The Back­pack and Africa Travel Cen­tre web­site, you con­sent to be bound by these Terms.

HERE IS OUR PLAIN ENG­LISH VER­SION – PLEASE SEE BELOW:

  1. We facil­i­tate con­firmed book­ings for cer­tain travel ser­vices includ­ing accom­mo­da­tion. We do not pro­vide, own or run any travel ser­vices our­selves and in par­tic­u­lar we do not pro­vide, own or run any accommodation.
  2. You may can­cel your book­ing up to twenty-​four hours before arrival. Please do so directly with the rel­e­vant travel ser­vices provider.
  3. DEPOSITS ARE NON REFUNDABLE.
  4. In the event of a no-​show with­out can­cel­la­tion, we have the right to charge your credit card for the first night’s stay where you have booked accom­mo­da­tion with such ser­vice provider, or for the full price of the tour or other non-​accommodation travel ser­vice in accor­dance with the travel ser­vice provider’s terms and conditions.
  5. Every effort is made to ensure the travel ser­vices provider processes your book­ings correctly.
  6. In the highly unlikely event of a prob­lem aris­ing, our lia­bil­ity to you, if any, is lim­ited to the deposit and that reser­va­tion fee you paid.
  7. Rat­ings shown on the web­site are the opin­ion of peo­ple who have booked and availed of the rel­e­vant travel ser­vices or have stayed in the rel­e­vant accom­mo­da­tion. We take no respon­si­bil­ity for the such opinions.

THIS AGREE­MENT is between you, the user of this Site, and The Back­pack and Africa Travel Cen­tre.
Your use of this web­site is sub­ject to your irrev­o­ca­ble accep­tance with­out mod­i­fi­ca­tion of these terms of use (the “Terms”) and you agree to use this web­site in accor­dance with and sub­ject to these Terms. The Terms as set out here­un­der con­sti­tute the entire agree­ment between you and The Back­pack and Africa Travel Cen­tre. If you do not read or accept these Terms, do not use this web­site. By access­ing any part of the The Back­pack and Africa Travel Cen­tre web­site, you con­sent to be bound by these Terms.

NO LIA­BIL­ITY 
You should note that The Back­pack and Africa Travel Cen­tre does not war­rant that the infor­ma­tion pub­lished on this web­site will be error free and in using this web­site you acknowl­edge that the accom­mo­da­tion details and all other infor­ma­tion includ­ing infor­ma­tion relat­ing to travel ser­vices pub­lished on this web­site may include inac­cu­ra­cies or typo­graph­i­cal errors.

All book­ings for travel ser­vices on this web­site are made with the travel ser­vices provider con­cerned and not with The Back­pack and Africa Travel Cen­tre. The Back­pack and Africa Travel Cen­tre only facil­i­tates the mak­ing of reser­va­tions with the travel ser­vices provider. The Back­pack and Africa Travel Cen­tre is not a party to the con­tract between you and the travel ser­vices provider and has no respon­si­bil­ity or lia­bil­ity to you in respect of the terms of that con­tract whether directly or indirectly.

Prior to mak­ing a book­ing, you should ensure that you have reviewed the terms and con­di­tions and that they are accept­able to you.

NEI­THER The Back­pack and Africa Travel Cen­tre NOR ANY OF ITS DIREC­TORS, EMPLOY­EES, AFFIL­I­ATES OR OTHER REP­RE­SEN­TA­TIVES WILL BE LIABLE FOR LOSS OR DAM­AGES ARIS­ING OUT OF OR IN CON­NEC­TION WITH YOUR USE OF ANY INFOR­MA­TION, PROD­UCTS, SER­VICES AND/​OR THE MATE­RI­ALS OFFERED THROUGH THIS WEB­SITE, INCLUD­ING BUT NOT LIM­ITED TO, LOSS OF DATA, INCOME, PROFIT OR OPPOR­TU­NITY, LOSS OF OR DAM­AGE TO PROP­ERTY AND CLAIMS OF THIRD PAR­TIES, OR ANY INDI­RECT OR CON­SE­QUEN­TIAL LOSS OR DAM­AGES, EVEN IF The Back­pack and Africa Travel Cen­tre HAS BEEN ADVISED OF THE POS­SI­BIL­ITY OF SUCH LOSS OR DAM­AGE, OR SUCH LOSS OR DAM­AGES WERE REA­SON­ABLY FORESEEABLE.

While The Back­pack and Africa Travel Cen­tre makes all rea­son­able efforts to ensure that the travel ser­vices listed are of rea­son­able stan­dard the list­ing of any travel ser­vices in the web­site is not and should not be taken as a rec­om­men­da­tion from The Back­pack and Africa Travel Cen­tre or a rep­re­sen­ta­tion that the travel ser­vices will be suit­able for the user’s purpose.

The Back­pack and Africa Travel Cen­tre shall in no way be liable to you in the event that the travel ser­vices are not suit­able for your purpose.

NO UNLAW­FUL OR PRO­HIB­ITED USE 
As a con­di­tion of your use of this web­site, you under­take to The Back­pack and Africa Travel Cen­tre that you will not use this web­site for any pur­pose that is unlaw­ful or pro­hib­ited by these Terms.

AGE AND RESPON­SI­BIL­ITY 
You con­firm that you are of suf­fi­cient legal age to use this web­site and to cre­ate bind­ing legal oblig­a­tions for any lia­bil­ity you may incur as a result of the use of this web­site. You under­stand that you are finan­cially respon­si­ble for all uses of this web­site by you and those using your log-​in information.

LINKS TO THIRD PARTY SITES 
This web­site may con­tain hyper­links to web­sites oper­ated by par­ties other than The Back­pack and Africa Travel Cen­tre. Such hyper­links are pro­vided for your ref­er­ence only. The Back­pack and Africa Travel Cen­tre does not con­trol such web­sites and is not respon­si­ble for their con­tents. The inclu­sion of hyper­links on this web­site to such other web­sites does not imply any endorse­ment of the mate­r­ial on such web­sites or any asso­ci­a­tion with their operators.

PROPERTY CANCELLATION POLICY

Prepayment:
50% of the total value of the booking will be charged on the day of booking. Remainder to be settled upon check in.

Cancellation:
If cancelled up to 14 days before date of arrival, a 10% administration fee will be charged.

If cancelled up to 7 days before date of arrival, 50% of the total price of the reservation will be charged.

If cancelled later or in the case of a no show, the total price of the reservation will be charged.

Updat­ing of these Terms and Conditions

Provider reserves the rights to change, mod­ify, add or remove from por­tions or the whole of these Terms and Con­di­tions from time to time. Changes to these Terms and Con­di­tions will become effec­tive upon such changes being posted to this Web­site. It is the User’s oblig­a­tion to peri­od­i­cally check these Terms and Con­di­tions at the Web­site for changes or updates. The User’s con­tin­ued use of this Web­site fol­low­ing the post­ing of changes or updates will be con­sid­ered notice of the User’s accep­tance to abide by and be bound by these Terms and Con­di­tions, includ­ing such changes or updates.

The fol­low­ing con­di­tions apply to book­ings of travel ser­vices made by you through this website.

(1) Mak­ing a reser­va­tion 
On mak­ing a reser­va­tion, you shall pay a non-​refundable deposit (being a fixed per­cent­age — USU­ALLY 10% or 15% — of the total value of your reser­va­tion. You will be respon­si­ble to the The Back­pack & Africa Travel Cen­tre for pay­ment of the bal­ance of the cost of the travel ser­vices booked by you together with the pay­ment of charges for any addi­tional ser­vices sub­se­quently con­tracted for with the travel ser­vices provider and, where applic­a­ble, pay­ment of the The Back­pack and Africa Travel Cen­tre­ ser­vice charges and taxes pur­suant to the terms and con­di­tions of trade applied by such travel ser­vices provider.

You must use a credit card or debit card to guar­an­tee a reser­va­tion. By mak­ing a reser­va­tion with your credit card or debit card, you agree that in the event that you can­cel your reser­va­tion less than 24 hours from your agreed check-​in time or that you fail to arrive by your agreed check-​in time, you autho­rise the travel ser­vices provider to charge to your credit card or debit card with­out fur­ther ref­er­ence to you an amount not exceed­ing one night’s charge in the case of accom­mo­da­tion or such amount as may be set out in the ser­vice provider’s terms and con­di­tions in the case of non-​accommodation prod­uct. Your non-​arrival by the agreed check in time will result in the can­cel­la­tion of your entire reservation.

Any amend­ments to your reser­va­tion must be noti­fied to and agreed with the travel ser­vices provider directly.

In mak­ing a reser­va­tion, it shall be your respon­si­bil­ity to dis­close to the travel ser­vices provider any phys­i­cal or men­tal con­di­tion to which you or a mem­ber of your party is sub­ject to and of which the travel ser­vices provider should be noti­fied and which may require spe­cial facilities.

(2) When a reser­va­tion is con­firmed 
The Back­pack and Africa Travel Cen­tre will issue the book­ing con­fir­ma­tion on behalf of the travel ser­vices provider for each reser­va­tion, but does not under­take to include charges for addi­tional ser­vices or details of the ser­vice charge or taxes charged by the travel ser­vices provider.

The Back­pack and Africa Travel Cen­tre strongly rec­om­mends you check and con­firm with the travel ser­vices provider the pre­cise terms and con­di­tions upon which the travel ser­vices provider makes the reserved ser­vice avail­able to you upon receipt of the book­ing con­fir­ma­tion. The reser­va­tion num­bers included on the book­ing con­fir­ma­tion should be quoted in all enquiries, can­cel­la­tion or mod­i­fi­ca­tion of the reservation.

(3) Can­cel­la­tions 
The Back­pack and Africa Travel Cen­tre does not accept respon­si­bil­ity for can­cel­la­tions by you or by the travel ser­vices provider regard­less of the cir­cum­stances in which the can­cel­la­tion is made.

The Back­pack and Africa Travel Cen­tre shall not accept any lia­bil­ity for losses, addi­tional expenses or any claim what­so­ever due to changes in accom­mo­da­tion or other travel ser­vices, sick­ness, weather, strikes or any other cause. All such losses, addi­tional expenses or claims will be borne by you unless oth­er­wise agreed between you and the ser­vice provider.

NO LIA­BIL­ITY IN CREDIT CARD OR DEBIT CARD TRANS­AC­TIONS 
The Back­pack and Africa Travel Cen­tre makes all rea­son­able efforts to ensure that all credit card and debit card trans­ac­tions are secure. HOW­EVER, if unau­tho­rised charges appear on your credit card or debit card state­ment for any card used on this web­site at any time dur­ing or after you make your reser­va­tion, con­duct your trans­ac­tion or dis­close your card details on this web­site, The Back­pack and Africa Travel Cen­tre shall not be liable or respon­si­ble in any way in respect of any dam­age or loss of what­so­ever nature suf­fered by you aris­ing from or in any way con­nected with said use, trans­ac­tion or dis­clo­sure, sub­ject only to any statu­tory rights which you may have.

COPY­RIGHT, NOTICE AND LIM­ITED LICENCE 
The infor­ma­tion, con­tent, graph­ics, text, sounds, images, but­tons, trade marks, ser­vice marks, trade names and logos (“Mate­ri­als”) con­tained in this web­site are pro­tected by copy­right, trade­mark, data­base right, sui generis right and other intel­lec­tual prop­erty laws under national laws and inter­na­tional treaties. The Back­pack and Africa Travel Cen­tre or its licen­sors (as the case may be) retain all right, title, inter­est and intel­lec­tual prop­erty rights in and to the Mate­ri­als. You may not mod­ify, copy, dis­trib­ute, trans­mit, dis­play, per­form, repro­duce, pub­lish, license, cre­ate deriv­a­tive works from, trans­fer, or sell any infor­ma­tion, Mate­ri­als, soft­ware, prod­ucts or ser­vices obtained from this web­site. Other than expressly pro­vided herein, noth­ing in these terms and con­di­tions shall be con­strued as infer­ring by impli­ca­tion or oth­er­wise any licence or right under any copy­right, trade­mark, data­base right, sui generis right or other intel­lec­tual prop­erty or pro­pri­etary inter­est of The Back­pack and Africa Travel Cen­tre, its licen­sors or any third party. Any per­sons breach­ing any of this pro­vi­sion will be prosecuted.

INDEM­NITY 
You agree to indem­nify and hold The Back­pack and Africa Travel Cen­tre, its sub­sidiaries, affil­i­ates, offi­cers, agents and other part­ners and employ­ees, harm­less from any loss, lia­bil­ity, claim or demand, includ­ing rea­son­able attorney’s fees, made by any third party due to or aris­ing out of your use of the website.

DIS­CLAIMER 
ALL USE BY YOU OF THIS WEB­SITE IS AT YOUR OWN RISK. YOU ASSUME COM­PLETE RESPONSIBILITY FOR AND FOR ALL RISK OR LOSS RESULT­ING FROM YOUR DOWN­LOAD­ING AND/​OR USE OF OR REFER­RING TO OR RELY­ING ON INFOR­MA­TION, PRODUCTS, SERVICES OR MATE­RI­ALS PRO­VIDED ON THIS WEB­SITE, OR ANY OTHER INFORMATION OBTAINED FROM YOUR USE OF THIS WEBSITE.  YOU AGREE THAT The Back­pack and Africa Travel Cen­tre AND THE PROVIDERS OF TELECOM­MU­NI­CA­TIONS AND NET­WORK SER­VICES TO The Back­pack and Africa Travel Cen­tre WILL NOT BE LIABLE FOR DAM­AGES ARISING AFTER YOUR USE OR INABILITY TO USE THIS WEBSITE AND YOU HEREBY WAIVE ANY AND ALL CLAIMS WITH RESPECT TO WHETHER BASED ON CONTRACT, TORT OR OTHER GROUNDS.

THIS WEB­SITE IS AVAIL­ABLE TO ALL USERS “AS IS”. The Back­pack and Africa Travel Cen­tre MAKES NO REP­RE­SEN­TA­TIONS, WAR­RANTIES OR UNDER­TAK­INGS THAT THIS WEB­SITE, OR THE SERVER THAT MAKES IT AVAILABLE WILL BE FREE FROM DEFECTS, INCLUDING, BUT NOT LIM­ITED TO VIRUSES OR OTHER HARM­FUL ELE­MENTS. The Back­pack and Africa Travel Centre ACCEPTS NO LIABILITY FOR ANY INFEC­TION BY COM­PUTER VIRUS, BUG, TAM­PER­ING, UNAU­THO­RISED ACCESS, INTER­VEN­TION, ALTER­ATION OR USE, FRAUD, THEFT, TECH­NI­CAL FAIL­URE, ERROR, OMIS­SION, INTER­RUP­TION, DELETION, DEFECT, DELAY, OR ANY EVENT OR OCCURRENCE BEYOND ITS CON­TROL,WHICH COR­RUPTS OR AFFECTS THE ADMIN­IS­TRA­TION, SECU­RITY, FAIR­NESS AND THE INTEGRITY OR PROPERCON­DUCT OF ANY ASPECT OF THIS WEB­SITE. TO THE GREAT­EST EXTENT PERMITTED BY APPLIC­A­BLE LAW, ALLREP­RE­SEN­TA­TIONS, WAR­RANTIES AND CON­DI­TIONS, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE ARE HEREBY EXCLUDED, INCLUD­ING WITH­OUT LIM­I­TA­TION REP­RE­SEN­TA­TIONS, WAR­RANTIES OR UNDER­TAK­INGS ABOUT ANY OF THE SER­VICES, INFOR­MA­TION AND/​OR MATE­RI­ALS ON THIS WEB­SITE, INCLUD­ING WITH­OUT LIM­I­TA­TION, THEIR ACCU­RACY, THEIR COM­PLETE­NESS OR THEIR MER­CHANTABIL­ITY, QUAL­ITY OR FIT­NESSFOR A PARTICULAR PURPOSE.

WAIVER 
The Back­pack and Africa Travel Cen­tre fail­ure to enforce at any time or for any period any one or more of the Terms shall not be a waiver of them or the rights attach­ing to any of them.

HEAD­INGS 
The head­ings used in these Terms are for con­ve­nience only and shall not affect the mean­ing or scope of these Terms or oth­er­wise be given other legal effect.

MOD­I­FI­CA­TION OF THESE TERMS AND CON­DI­TIONS 
The Back­pack and Africa Travel Cen­tre reserves the right to change these Terms as well as the con­tents of this web­site for any rea­son and with­out notice, and with­out lia­bil­ity to you, any other user or any third party. This right shall not affect the Terms accepted by you upon mak­ing a legit­i­mate reser­va­tion or pur­chase using this web­site. You should check these Terms for any changes each time you access the website.

GEN­ERAL TERMS AND CON­DI­TIONS 
These Terms and your use of this web­site are gov­erned by the laws of the Repub­lic of Ire­land. You hereby con­sent to the exclu­sive juris­dic­tion of the Repub­lic of Ire­land courts in all dis­putes aris­ing out of or relat­ing to the use of this web­site each time you access the web­site. Use of this web­site is unau­tho­rised in any juris­dic­tion that does not give effect to all pro­vi­sions of these terms and con­di­tions includ­ing with­out lim­i­ta­tion this para­graph.

You agree that no joint ven­ture, part­ner­ship, employ­ment, or agency rela­tion­ship exists between you and The Back­pack and Africa Travel Cen­tre as a result of these Terms or your use of this web­site. The Back­pack and Africa Travel Cen­tre per­for­mance of these Terms is sub­ject to exist­ing laws and legal process and noth­ing con­tained in this agree­ment is in dero­ga­tion of The Back­pack and Africa Travel Cen­tre right to com­ply with law enforce­ment requests or require­ments relat­ing to your use of this web­site or infor­ma­tion pro­vided to or gath­ered by The Back­pack and Africa Travel Cen­tre with respect to such use.

If any part of these Terms is deter­mined to be invalid or unen­force­able, includ­ing but not lim­ited to the war­ranty dis­claimers and lia­bil­ity lim­i­ta­tions set forth above, then the invalid or unen­force­able pro­vi­sion will be deemed super­seded by a valid, enforce­able pro­vi­sion that most closely matches the intent of the orig­i­nal pro­vi­sion and the remain­der of these Terms shall con­tinue in effect.

These Terms con­sti­tute the entire agree­ment between you and The Back­pack and Africa Travel Cen­tre with respect to this web­site and super­sede all prior or con­tem­po­ra­ne­ous com­mu­ni­ca­tions and pro­pos­als, whether elec­tronic, oral or writ­ten, between you and The Back­pack and Africa Travel Cen­tre with respect to this web­site. A printed ver­sion of these Terms and of any notice given in elec­tronic form shall be admis­si­ble in judi­cial or admin­is­tra­tive pro­ceed­ings based upon or relat­ing to this agree­ment to the same extent and sub­ject to the same con­di­tions as other busi­ness doc­u­ments and records orig­i­nally gen­er­ated and main­tained in printed form.

Although The Back­pack and Africa Travel Cen­tre can­not mon­i­tor the con­duct of its users off­site, it is a vio­la­tion of these Terms to use any infor­ma­tion obtained from this web­site in order to harass, abuse or harm other per­sons, or in order to con­tact, adver­tise to, solicit or sell to any user or per­son with­out their prior express consent.